E-banking

You have to enter your username and password when connecting to the e-banking. You will be requested to enter a second security factor, a six digits code generated by your "Digipass." This access code is generated by a physical "token" or via an app on your smartphone. This code is unique and lasts 30 seconds.

Our e-banking is "responsive" and works the same way on your smartphone, tablet, or computer. To easily connect via your smartphone, CIM Bank offers a mobile app to let you identify with your fingerprint (Touch ID) or face recognition (Face ID). You can also scan QR-Bills from this app (available only in EUR/CHF).

Transfers are usually executed two days from their creation. If needed, you can make an express transfer sent on the same day if created in a limited timeframe or on the next working day. Click here to see express transfers conditions.

Yes! All the bank's communication is sent through the secure messaging system of the e-banking. You will receive your bank statements as PDF files. You can also export specific transactions by selecting date ranges or entering search criteria.

Our e-banking let you make any transfer: - Account to account transfers: between two of your accounts or to another client of the bank - International transfers in more than 100 currencies - Domestic transfers in Switzerland - Orange/Red in-payment slips and QR-Bills (available only in EUR/CHF)

Yes, the mass import feature will let you create multiple transfers at once by using the CSV model available in your e-banking. This feature is available on request only; please get in touch with your Relationship Manager to learn more.

If you own a Union Pay credit card, you can block it directly through your e-banking. If you find it back, you can unlock it the same way and use it as before. For other cards types, please contact your Relationship Manager to block it and receive a new card.